Premier Dealer Requirements
Dealers that achieve minimum buying levels are extended the MC Advantages Premier Dealer pricing level. To qualify, dealers need to purchase $5000 in parts each calendar year. Dealers that do not reach the $5000 level at year end will revert back to standard wholesale pricing. If a dealer starts a new year at wholesale level or a new dealer comes on during the year, they will be elevated to Premier once they achieve $5000 in purchases. The order that puts a dealer over $5000 will be at Premier pricing.
Payment at time of Order
Typical payment for all orders is advanced payment at time of order by credit card, wire transfer or by C.O.D./money order. Payment by company check is available upon approval of credit and successful completion of required guidelines. All orders for special order/non-stocking products and orders exceeding $2500.00 must be paid for in advance of shipment as indicated above. Certain exceptions to this policy may be permitted and will be approved only by MC Advantages management.
All orders are shipped either prepaid by credit card (VISA, Mastercard, Discover or American Express) or in certain circumstances, COD, cashiers check, company check or money order. We ship via ground unless otherwise specified. Next day and 2nd day delivery are available for most products at a higher cost and these expedited charges are not included in MC Advantages offer of free freight over a stated order amount—the difference in normal ground shipment and the chosen expedited freight will be added to the invoice for the order in accordance with our “Blue To You” Program. International orders require bank wire transfer in US dollars only and all freight and freight related charges will be added to the invoice for that order as the “Free Freight” offer does not apply to International orders. MC Advantages is not responsible for late deliveries by any particular carrier. Note: The following items may require a shipping surcharge: frame assemblies, rolling chassis, engines, bike kits, exhausts, fenders, front ends, batteries, handlebars and other items based on size or weight. Ask a sales rep for details.
All orders are carefully inspected and packaged before shipment. Damage occurring in transit must be reported to the carrier, immediately upon receipt and notated on the delivery ticket. It is the responsibility of the recipient to promptly inspect and report damage or shipment shortages to the shipping company and to MC Advantages. Responsibility for damages or shortages after leaving our warehouse lies with the carrier and not MC Advantages. If freight damage does occur it must be noted on the bill of lading at time of receipt and claim for damages filed with the carrier. We generally use UPS, but may on occasion use other shippers. The carriers’ ability to deliver in a certain period of time is beyond our control. MC Advantages is not responsible for delays caused by shippers.
Prices and descriptions contained in our catalog and on our website are subject to change without notice. Call to confirm exact current pricing prior to ordering.
Back orders will be kept open and shipped as soon as possible.
General Product Warranty
Many of MC Advantages’ products carry one year or more in manufacturer’s warranty. These warranties generally warrant that product is free from defects in material and workmanship for the stated period of time from date of purchase. This warranty applies to the original customer/installation with proof of purchase and cover defects in materials and workmanship provided that the product was correctly ordered and properly installed/fitted for its intended use. If upon inspection, returned parts are determined to be defective, they may be replaced or repaired at the option of MC Advantages and/or the original manufacturer. MC Advantages reserves the right to determine if a product warrants a repair or partial replacement of any parts.
Warranty and Liability Limitations
Except as may be expressly set forth in a product invoice, MC Advantages makes no representations or warranties as to any of its products, expressed or implied, including w/o limitation any warranties or merchantability or fitness for a particular purpose. Motorcycles can be dangerous. MC Advantages has no control over the usage of any part and MC Advantages expects all users of its products to exercise good judgment as to the proper selection, installation, use and maintenance of any parts. All merchandise is guaranteed against defects in material and workmanship only. Replacement will be limited to parts only and does not include incurred labor costs. MC Advantages assumes no responsibility for damage or injury of any kind due to the misuse or improper application of any parts in any way by any person. MC Advantages shall not be liable for any indirect or consequential damages whatsoever. All matters shall be interpreted under Iowa law. All MC Advantages products are for custom made motorcycles. The fitment of our products to OEM or custom motorcycles and/or OEM or custom motorcycle parts is the responsibility of the end user. MC Advantages makes no warranty or specific claim of fitment. The user is responsible for verifying suitability of MC Advantages products to their application prior to ordering. It is highly recommended that the end user carefully test fit all parts prior to any modifications or painting. MC Advantages cannot be held responsible for any paint or labor costs, under any circumstances, and will not accept for return any part that has been modified or damaged during installation.
Returns, Exchanges, and Cancellations
All items should be inspected upon receipt, preferably while the shipping representative is still present. Many MC Advantages products such as Frames, Motors, Front Ends and other products are specially ordered or custom made to end user specifications. As such, they cannot be changed, cancelled, or returned for any reason other than warranty repair once the order has been placed. Non-custom products may be returned within 30 days, and may be subject to a 20% re-stocking fee. Should returns be required, original purchaser must first contact MC Advantages, to establish if product will be returned to MC Advantages or to the manufacture, and to obtain a Returned Goods Authorization (RGA) number and RGA form. All Returns must be accompanied by an RGA form. This form shall be filled out in its entirety and the RGA number written on the outside of the box for easy identification. The RGA form must contain a detailed reason for the return. Do not sign an RGA form or return product until speaking to an MC Advantages representative and discussing possible costs and completion times. All return freight charges will be paid by the customer. All products must be returned via a traceable delivery method. Returned goods must be shipped prepaid, insured, and in the original packaging. No CODs will be accepted. MC Advantages will not be responsible for items sent to us w/o an RGA number on the box and completed RGA form.
Non-warranty repairs may be arranged with the original manufacturer of a product. However, all service work returns must be pre-paid by cashiers check if work is to be completed by MC Advantages. Please always call MC Advantages first, then follow return instructions above for returning products.
For any questions about an order or a specific MC Advantages product, call 1-800-726-9620 8:30 AM to 5:30 PM weekdays, CST.